On 30 March 2023, a Boeing B737-800 aircraft, registered PK-GMC, was being operated by PT Garuda Indonesia on a scheduled passenger flight from Suvarnabhumi Airport (BKK/VTBS), Bangkok, Thailand, to Soekarno-Hatta International Airport (CGK/WIII), Jakarta, Indonesia, with flight number GIA867. On board the aircraft were two pilots, six flight attendants, and 76 passengers. The Pilot in Command (PIC) acted as Pilot Monitoring (PM), and the Second in Command (SIC) acted as Pilot Flying (PF). The flight was uneventful until the aircraft approached Jakarta.

The aircraft was instructed to descend at about 20 NM before reaching the top of the descent as planned. During approach, the aircraft was vectored by the Air Traffic Controller (ATC) to maintain separation with the other aircraft due to traffic.

On final approach at an altitude of about 700 feet, the autopilot and autothrottle disengaged, and the pilot started manual flying. At an altitude of about 300 feet, the PIC noticed that the N1 engine was 53%, then increased the throttle lever to reach about 57% N1 and informed the SIC. While passing the runway threshold, the PIC noticed that the Enhanced Ground Proximity Warning System (EGPWS) altitude callout sounded faster than normal and the PIC assisted in holding the control column during the flare-out. During touchdown, the aircraft was experiencing bouncing, and on the second touchdown, the pilot felt a fairly harder touchdown than the first touchdown. The pilot managed to land the aircraft safely. Thereafter, the pilot continued to taxi to the apron.

The aircraft was slightly damaged. There were scratches on the lower surface of the aft fuselage skin (section 46 – 47, station 847 to 927). Scratches were also found on the runway surface marking the contacted area.

The investigation is continuing, should any further relevant safety issues emerge during the course of the investigation, KNKT will immediately bring the issues to the attention of the relevant parties and publish as required.